刪除資料 · Delete your data
喺 App 內刪除
- 打開 BeyHK，去「設定」分頁。
- 喺「帳戶」下面撳「刪除帳戶」並確認。
會刪除乜嘢
- 登入帳戶（電郵 / Apple / Google 連結）
- 個人檔案：帳號、顯示名稱、頭像、地區、推薦碼
- 聊天訊息、封鎖名單
- 螺心帖文（連同儲存喺騰訊雲嘅相片）、留言同讚好
- 推送通知 token 同通知
- 套裝同物品清單
- 待確認嘅對戰會即時過期
- 使用事件會同你嘅帳戶脫鈎
會保留乜嘢
已確認嘅對戰紀錄同評分歷史會保留，但你嘅一方會顯示為「已刪除玩家」，以免其他玩家嘅評分同排名受影響。你作出過嘅舉報會留低俾管理員處理，但唔會再連住你嘅帳戶。當機報告會按 Sentry 嘅保留期自動刪除（最多 90 日）。如果刪除時你嘅帳戶涉及一宗管理員審理緊嘅對戰投訴，個案會繼續處理，管理員會保留判決同你用過嘅名稱作內部記錄，最多 2 年，絕不會俾其他玩家睇到；嗰場對戰嘅證據相片會保留到判決為止，之後按一般時間表刪除（拍攝後 90 日，如果判決時已經超過就即時刪除）。
冇辦法登入？
用你註冊嘅電郵寫信到 privacy@beyhk.sh，我哋會喺 30 日內處理。
Delete in the app
- Open BeyHK and go to the Settings tab.
- Under Account, tap "Delete account" and confirm.
What is deleted
- Your login (email / Apple / Google link)
- Profile: handle, display name, avatar, district, referral code
- Chat messages and block list
- Feed posts (with their photos stored in Tencent Cloud), comments and likes
- Push notification token and notifications
- Decks and inventory
- Pending matches expire immediately
- Usage events are detached from your account
What is kept
Confirmed match records and rating history are kept, with your side shown as "Deleted player", so other players' ratings and rankings are unaffected. A report you filed is kept for a moderator to decide, no longer linked to your account. Crash reports expire under Sentry's retention (at most 90 days). If your account is part of a battle complaint under admin review when it is deleted, the case continues and moderators keep an internal record of the verdict and the names you used, for up to 2 years, never shown to other players; the evidence photos of that battle are kept until the verdict, then deleted on the normal schedule (90 days after they were taken, or at the verdict if older).
Cannot sign in?
Email privacy@beyhk.sh from the address you registered with and we will process the deletion within 30 days.